Privacy Policy

Privacy Policy

Prime Archery respects your privacy and is committed to protecting the information you provide when you visit or use our website, www.g5prime.com .

This Privacy Policy explains what information we collect, how we use it, how we share it, how we use cookies and similar technologies, and the choices available to you.

By using our Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, information collected automatically when you use our Website, and information received from service providers that support our business operations.

Information You Provide

Depending on how you interact with our Website, we may collect:

  • First and last name
  • Email address
  • Telephone number
  • Billing and shipping address
  • Account information
  • Order and purchase information
  • Information submitted through contact forms
  • Information submitted when requesting customer support
  • Information provided when configuring or purchasing products
  • Other information you voluntarily provide to us

Please do not submit sensitive personal information through forms on our Website unless specifically requested and necessary for the service.

2. Information Collected Automatically

When you visit our Website, certain information may be collected automatically through cookies, pixels, scripts, analytics technologies, and similar technologies.

This information may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Website interactions
  • Referring website or source
  • Date and time of visits
  • Approximate geographic information
  • Internet and website activity
  • Information about how you interact with our Website

We use this information to operate, secure, maintain, analyze, and improve our Website and services.

3. Cookies and Similar Technologies

We use cookies and similar technologies to provide essential website functionality, remember preferences, analyze website usage, and support marketing activities.

Some cookies are necessary for the Website to function and cannot be disabled. Other categories, including statistics and marketing technologies, may be controlled through our cookie consent and preference tools.

You can review or change your cookie preferences at any time through our Opt-Out Preferences page or the cookie controls provided on our Website.

Our cookie consent system may also prevent certain third-party scripts from operating when you have opted out of the applicable category.

4. Analytics and Website Measurement

We may use analytics and website measurement technologies, including Google Analytics and Google Tag Manager, to understand how visitors use our Website.

These technologies may collect information such as:

  • Pages viewed
  • Website interactions
  • Browser and device information
  • Approximate geographic information
  • Traffic sources
  • Website usage patterns

Analytics technologies are subject to your applicable cookie and privacy preferences.

5. Untitled ID Tag and Visitor Identification

We use the Untitled ID Tag, provided by Untitled, to help us understand and identify visitors to our Website for marketing, audience-building, and related business purposes.

The Untitled ID Tag uses website visitor signals and an identity graph to help associate website activity with available contact, professional, demographic, or other audience information. Depending on the visitor and available data, this may include information such as name, email address, business information, address, demographic information, or other related attributes.

Untitled states that its Identity Graph is designed around U.S.-based visitors and U.S. adults.

The information obtained through this technology may be used for purposes including:

  • Website visitor analysis
  • Marketing and audience development
  • Advertising and campaign optimization
  • Audience segmentation
  • Customer relationship management
  • Internal analytics and business analysis
  • Improving our marketing and customer outreach

The Untitled ID Tag is configured to respect applicable cookie preferences. If you opt out of the applicable marketing category through our consent preferences, the Untitled ID Tag is blocked from loading.

Untitled also states that visitor data is collected by its tag after the visitor accepts the applicable consent mechanism and that users should be provided with an appropriate opt-out mechanism.

You can manage or withdraw your applicable marketing consent through our Opt-Out Preferences page.

6. How We Use Information

We may use information collected through the Website to:

  • Process and fulfill orders
  • Process payments
  • Provide products and services
  • Communicate with you about orders or requests
  • Respond to questions and customer support requests
  • Manage customer accounts
  • Provide product support
  • Improve our Website, products, and services
  • Analyze Website performance and usage
  • Detect, prevent, and address fraud, abuse, security issues, or technical problems
  • Maintain and improve Website functionality
  • Conduct marketing and advertising activities
  • Develop and improve audiences and marketing campaigns
  • Comply with applicable laws and legal obligations

7. E-Commerce and Payments

If you purchase products through our Website, we collect information necessary to process your order, including contact, billing, shipping, and transaction information.

Payments may be processed through third-party payment providers. We do not generally store complete payment card information on our own servers.

Payment providers may collect and process payment information according to their own privacy policies and terms.

8. Information Sharing

We may disclose information to third parties when reasonably necessary to operate our business and provide services to you.

These parties may include:

  • Payment processors
  • Shipping and fulfillment providers
  • Website hosting and technology providers
  • Analytics providers
  • Marketing and advertising service providers
  • Customer support providers
  • Website security providers
  • Professional advisors
  • Government authorities or other parties when required by law

We may also disclose information when necessary to protect our rights, property, safety, users, or business operations, or to comply with legal obligations.

9. Third-Party Services

Our Website may contain integrations, embedded content, or services provided by third parties, including services from companies such as Google and other technology providers.

These services may collect information according to their own privacy policies.

Third-party services may include technologies related to:

  • Analytics
  • Maps
  • Video
  • Forms
  • CAPTCHA and security
  • Website functionality
  • Marketing and audience measurement

We encourage you to review the privacy policies of third-party services when interacting with their content or services.

10. Your Privacy Choices

Depending on your location and applicable law, you may have rights concerning your personal information.

These rights may include the ability to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of personal information, where applicable
  • Opt out of certain marketing or advertising activities
  • Opt out of certain cookies and tracking technologies
  • Withdraw applicable consent
  • Request information about how your personal information is used or disclosed

You can manage applicable cookie and marketing preferences through our Opt-Out Preferences page.

For privacy-related requests, contact us using the information provided below.

11. Do Not Track and Global Privacy Control

Where technically supported and applicable, we may recognize privacy preference signals such as Global Privacy Control (GPC).

Your browser may also provide settings that allow you to control cookies and certain tracking technologies.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business and transaction records, resolve disputes, comply with legal obligations, and enforce our agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

14. Children's Privacy

Our Website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to review this page periodically for the latest information about our privacy practices.